FAQ

Dental Essentials offers a wide range of high-quality dental equipment and tools for dental professionals from brands such as BiLumix, MPF BRUSH Co, TBS Instruments and Cervico.

Dental Essentials is headquartered in the Netherlands.

You can contact our customer service team by emailing us at info@dental-essentials.com.

We accept payment via credit/debit cards (Visa, MasterCard, American Express), PayPal, iDeal, Sofort and Bancontact

Order processing and shipping takes a minimum of 7 business days. Delivery times may vary depending on your location.

Yes, Dental Essentials ships internationally to select countries. Shipping fees and delivery times may vary depending on the destination.

Please refer to our Return Policy for detailed information on our return policy and instructions on how to initiate a return.

To initiate a return or exchange, please contact our customer service team at info@dental-essentials.com to request a Return Authorization (RA) number

If you receive a damaged or defective item, please contact us immediately at info@dental-essentials.com. We will work with you to resolve the issue promptly.

Email us as soon as possible at info@dental-essentials.com. If the order is already processed, we unfortunately can’t modify the order.

Warranty information varies depending on the manufacturer and product. Please refer to the product description or contact us for specific warranty details.

Yes, Dental Essentials offers bulk pricing for large orders. Please contact us at info@dental-essentials.com for inquiries regarding bulk orders.

Yes, you can track the status of your order online by logging into your account and viewing your order history. Once your order has been shipped, you will receive a tracking number via email.

No, Dental Essentials operates exclusively as an online webshop. You can browse and purchase our products on our website.

Yes, all products sold on dental-essentials.com are authentic and sourced from reputable manufacturers known for their high quality and reliability.

We take the security of your personal information seriously and employ industry-standard measures to protect it. Please refer to our Privacy Policy for detailed information on how we collect, use, and safeguard your information.

While creating an account is not required to make a purchase, it is recommended as it allows for easier order tracking, faster checkout, and access to exclusive offers and promotions.

What should I do if I have a question or concern that is not addressed in the FAQ?

If you have a question or concern that is not addressed in the FAQ, please feel free to contact our customer service team at info@dental-essentials.com. We are here to assist you and address any inquiries you may have.